Local support

Community Action MK have information and advice on; staying at home, how you can help, resources for vulnerable people, financial support, taking care of yourself, self isolation support and activities and COVID-19 information in other languages.

Community Action MK have compiled a list of the local activity listed by the parish council and what you can do to support your community.

Resources and support groups information can also be found on the Community Action MK website.

During this time, when families and friends are not able to visit their loved ones in hospital, the hospital have set up a dedicated email address so that people can send them a letter with a couple of photos.

To do this, email letterstolovedones@mkuh.nhs.uk and attach the letter and photographs. You must also provide your loved one’s date of birth and full name.

Upon receipt, the team will print the letter and laminate any photographs, deliver them to the ward. Please have someone from the ward come and collect the letters from the entrance doors.

If you have any questions regarding the above or need any help, then please call the PALS team on 01908 995 954.

Healthwatch Milton Keynes are talking regularly with MK Clinical Commissioning Group, MK Hospital, MK Council and Public Health to ensure that they have the most up to date information about COVID-19 and the impact on local services in Milton Keynes. Visit Healthwatch Milton Keynes website for their latest information on COVID-19, support from local organisations and community groups, ways to help your community, changes to services and events etc.

In partnership with Milton Keynes Council, MK Community Foundation is launching Covid-19 MK Emergency Response Appeal to generate much needed funds to support local community groups who are most affected and vulnerable at this time. Find out more information about the Covid-19 MK Emergency Response Appeal and how you can either help.

Milton Keynes Council and MK Food Bank have teamed up to offer more help to local people in crisis. Visit the Food Bank Xtra website to find out how you can help or receive help from Food Bank Xtra.

Service updates to local organisations

Some council facilities are temporarily closed, including the Civic offices. Find out more information on the current changes to the council services.

Visit Milton Keynes Council’s coronavirus webpage for the latest coronavirus information and advice, as well as the support you can get from the council and elsewhere.

Milton Keynes Council have launched a Coronavirus Community Support Guide.

As of Monday 30th March 2020, Citizens Advice Milton Keynes have re-introduced their email and telephone service.

  • Email: advice@mkcab.org.uk
  • Telephone number: 01908 604475 (Monday to Friday 10am – 1pm)
  • Universal Credit helpline: 0800 144 8444 (Monday to Friday 8am – 6pm)

Check their website and twitter for up to date information.

Milton Keynes SEND IAS Service will be operating a telephone and email advice service only until further notice. 

Milton Keynes SEND IAS Advice Line

PACAMK are not holding any meetings or events at present, but still contactable by mobile phone, email, and social media.

Please keep a look out for us on social media and regular email bulletins to keep you up to date, as well as the PACAMK website up-to-date with useful links 

Mental Health

Arthur Ellis Mental Health Services have redesigned their services in response to the current situation.

Please note, there is charge for services but they have been reduced in order to make sure this is as accessible as possible, only covering staff costs.

Public Health – a shared service across Milton Keynes, Bedford Borough and Central Bedfordshire have created Coronavirus: Looking After Your Mental Health which has tips and advice on how we can keep on top of our mental wellbeing and cope during times of uncertainty, as well as useful local contacts to other mental health organisations.

Mind BLMK works across our communities to support positive mental health and wellbeing.

Telephone number: 01908 724365
Website: mind-blmk.org

Older People

Age UK MK has set up as a crisis hub for the over 70s and are supplying emergency packages of essentials and food, shopping, collecting prescriptions and telephone befriending. People can refer by phoning 01908 550700.

The Independent Living Service continues to operate separately, with some restrictions.

Supporting people who are over the age of 65 and in self isolation. If anyone needs help with grocery shopping, prescription / medicine collection, posting letters or need any advice please contact the team at MKHA on 0300 365 1008 or covid_support@mkha.org