National Grid (formally Western Power Distribution) provides the power, manages the electricity distribution network for the Midlands, South West and Wales. For power cuts and emergencies call 0800 6783 105 or 105. For general enquiries call 0800 096 3080 Mon – Fri, 8am – 5pm.

Priority Services Hub

The Priority Services Register (PSR) provides extra help and additional support during a power cut for elderly, very ill or disabled people, or those who rely on power for medical equipment.

While power cuts can still happen, they will do everything we can to keep you connected.

For more information, visit