We now have a space within the new main entrance at Milton Keynes University Hospital which we share with Age UK Milton Keynes.
We know that when a loved one goes into hospital it can be a particularly stressful time for carers. We are working closely with the wards and departments in the hospital to ensure that support is given to carers whilst their loved one is in hospital. Carers can access this support whilst their loved one is in hospital and they will continue to receive our support once the person they look after is discharged back to the community.
Our Hospital Support Worker is based in the Information, Advice and Support Service in the new main entrance which has a comfortable seating area. Our staff can meet with carers in this space or elsewhere in the hospital to provide information, advice, guidance and emotional support.
Lisa Knight (Director or Patient Care and Head Nurse MKUH) said this about the service Carers MK provide:
“We welcome Carers MK being based at Milton Keynes University Hospital for direct access for our patients and families. They are ideally positioned in our new main entrance allowing easy access for advice and support.
Since Carers MK have been providing services at the hospital this has significantly improved the support for carers and families who are concerned about supporting their family member at home and in the community once they leave hospital.”
Carers MK can be contacted in the hospital by telephone on 01908 996076 or via the main switchboard (01908 660033) on extension 86076. We can also be contacted by email to firstname.lastname@example.org
Alternatively we can be contacted at our main office in Central Milton Keynes by telephone on 01908 231703 or by email to email@example.com. Any hospital-related enquiries will then be passed on to our staff at the hospital.
The Dementia Team
Our friends The Dementia Team have some lovely words to say about us and our service at the Milton Keynes University Hospital:
“The Dementia team make regular referrals to Carers MK and we think your service is very flexible, friendly and effective. Often we come across relatives who are main carers but have not heard about Carers MK and after they meet you they feel there is support available in community if they need it.
It is also great that we now have an office in the Main Entrance for carers to pop in to have a chat or ask for support. Carers MK focuses on the importance of supporting carers and acknowledging the amazing care they provide.
We would like to continue working closely with Carers MK especially since we recognise the importance of carers’ involvement in our patients care delivery.”